Windows XP was preinstalled on both computers in a corporate environment by using volume license media.
|
Remote Assistance & Remote Desktop for Windows XP |
How to Use the Autologon Feature in Remote Desktop Connection
To fully implement the Autologon feature, an administrator
must:
1. Click Start, click Run, and then type: "mmc.exe" (without the quotation
marks).
2. Click Add to add the Group Policy snap-in for the local computer.
3. Locate and disable the Group Policy in the following folder:
Local Computer Policy\Computer Configuration\Administrative Templates\Windows
Components\Terminal Services\Encryption and Security\Always prompt client for
password upon connection.
The Autologon feature can enable the user to specify the full credentials in
advance and to have these credentials passed on to a specific server or
computer. You must add the Group Policy object to the Microsoft Management
Console (MMC).
NOTE: The password that you enter into the Remote Desktop Connection must be 15
characters or less, otherwise the password is rejected. This rejection can occur
because the password is stored as a 32-byte string in the registry.
How to Turn On Remote Desktop Automatic Logon
By default, this version of Microsoft Windows XP is configured
to prompt each user to enter a password when connecting through the Remote
Desktop client. This behavior holds true even when a correct user name and
password are entered in
the Remote Desktop Connection box before logon. This article describes how to
alter this behavior.
To allow automatic logon to a computer running this version of Windows XP
through Remote Desktop, follow these steps while logged on as an Administrator:
1. Click Start, click Run, type "MMC" (without the quotation marks), and then
press ENTER.
2. Click File, and then click "Add/Remove Snap-in".
3. Click Add, select Group Policy, click Add, and then click Finish.
4. Click Close, and then click OK.
5. Navigate to the following directory:
Local Computer Policy/Computer Configuration/Administrative Templates/Windows
Components/Terminal Services/Encryption and Security.
6. Double-click "Always prompt client for password upon connection".
7. Click the Disabled box, and then click OK.
You may now quit the MMC snap-in. Remote Desktop clients should now be able to
connect to this Windows XP computer using the automatic logon feature of the
Remote Desktop client.
Cannot Establish a Remote Assistance Connection
When you try to establish a Remote Assistance session, you may
receive the following error message, and you may be unable to start a Remote
Assistance session: You have been disconnected from name computer. For more
information, contact name...
Remote Assistance may not be able to connect and establish a session if either
of the following conditions exists:
| Windows XP was preinstalled on both computers by the same manufacturer. |
|
Windows XP was preinstalled on both computers in a corporate environment by using volume license media. |
To resolve this issue, download and install the fix that is described in this
article. The following file is available for download from the Microsoft
Download Center:
![[GRAPHIC:
Download
]](http://support.microsoft.com/library/images/support/kbgraphics/Download.gif){kind=small}
Download Q311889_wxp_sp1_x86_enu.exe now
Error Message: Unable to Log You on Because of an Account Restriction
When you try to connect to a Windows XP-based computer by using the Remote Desktop tool, you may receive the following error message: Unable to log you on because of an account restriction.
HOW TO: Obtain Remote Assistance by Sending an E-mail Message
http://support.microsoft.com/support/kb/articles/q306/7/57.asp
How to Change the E-mail Program Used By Remote Assistance
http://support.microsoft.com/support/kb/articles/q304/0/23.asp
Cannot Use MSN EXPLORER or AOL To Send a Remote Assistance
http://support.microsoft.com/support/kb/articles/q299/2/82.asp
Troubleshooting Remote Assistance in Windows XP
http://support.microsoft.com/support/kb/articles/q300/5/46.asp
Troubleshooting the Remote Assistance Connection Process
http://support.microsoft.com/support/kb/articles/q300/6/92.asp
Troublehsooting How to Enable Remote Assistance in Windows XP
http://support.microsoft.com/support/kb/articles/q305/6/08.asp
Configuring a Windows XP Computer to Receive RA Offers
http://support.microsoft.com/support/kb/articles/q301/5/27.asp
Overview of Remote Assistance in Windows XP
http://support.microsoft.com/support/kb/articles/q300/5/46.asp
Description of the Remote Assistance Connection Process
http://support.microsoft.com/support/kb/articles/q300/6/92.asp
The Features of the Remote Desktop Client in Windows XP
http://support.microsoft.com/support/kb/articles/q300/6/98.asp
Remote Desktop Connection Client Does Not Start Properly
http://support.microsoft.com/support/kb/articles/q302/8/03.asp
Provide Remote Assistance in Response to an E-mail Invit
http://support.microsoft.com/support/kb/articles/q306/7/91.asp
Provide Remote Assist by Using Windows Messenger
http://support.microsoft.com/support/kb/articles/q306/8/00.asp
Installing Remote Desktop Web Connection in Windows XP
http://support.microsoft.com/support/kb/articles/q284/9/31.asp
How a Remote Desktop Connection Affects Windows XP Professional
http://support.microsoft.com/support/kb/articles/q280/8/28.asp
HOW TO: Turn On Remote Desktop Automatic Logon
http://support.microsoft.com/support/kb/articles/q281/2/62.asp
How to Disable Remote Desktop by Using Group Policy
http://support.microsoft.com/support/kb/articles/q306/3/00.asp
Troubleshooting Remote Assistance in Windows XP
Troubleshooting the Remote Assistance Connection Process
Troubleshooting How to Enable Remote Assistance in Windows XP
http://www.kellys-korner-xp.com/xp_resources.htm
XP Support-
01/01/2005 12:42 AM -
Home Page WinXP
© Copyright Kelly Theriot MS-MVP(DTS) 2005. All rights reserved.